Tuesday, December 30, 2008

MY HYPOTHESIS--
Today's Standard of excellence is mediocrity.

(Note: In recent years I have observed a decline in the quality of many products, services and performance in general. Postings under this title from time to time will explore this hypothesis.)

Regarding a recent freezing rain event which caused a whopping 250 private residents to loose power in the Lexington and Bellville area for a brief time, this from that event's story in the Mansfield News Journal: "Jeff Walters, manager of the Lexington branch Post Office said, '...If we can't deliver safely then we won't go out.' "

What ever happened to the storied history of the post office which used to proudly proclaim, "Neither rain nor snow nor sleet nor dark of night shall stay these couriers from the swift completion of their appointed rounds."

I'll tell you what has happened; our standard of excellence has become mediocrity.

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