COMMENTERRY—

Sue and I stopped by her cell phone shop for a replacement charger recently, and noticed a vehicle in the parking lot with its headlights on.

I made a couple of quiet inquiries concerning that to the small clusters of people in the store.

Silence.

Then, I noticed a young female wander out the front door while appearing to assault her phone with her thumbs.

She headed straight for the vehicle and turned off its lights.

Then, continuing the assault on her phone, she wandered back into the store and slithered past me like I didn’t even exist.

I said, “You’re welcome” and was treated to the briefest blank stare as she disappeared from view.

Yup, civility is dying.

So is good customer service.

We never did learn if there were any AT & T employees in there.