MY HYPOTHESIS--

Today’s standard of excellence is mediocrity.

(Note: In recent years I have observed a decline in the quality of many products, services, and performance in general. Postings under this title from time to time will explore this hypothesis.)

Recently I sent an email to the local Soil and Water Conservation District Office seeking a recommendation on a new firm to handle my pond’s weed control treatments.

Here we are, more than a month later—with pond weed season rapidly approaching—and I have not had the courtesy of a response. Nothing. Zilch.

Then earlier, while having a problem with a leaky dam, I had one contractor visit to examine the issue. We discussed his proposed solution. “I’ll send you a quote” he chirped as our visit concluded. That was months and months ago. Nothing!

The second contractor on this issue answered my email inquiry and said he’d be by to take a look. Yup; again, absolute silence.

I am a legitimate customer. In the first instance they are a public funded group committed to providing service. In the second two instances they are private companies actively advertising for business.

Baffling! Until you ponder the legitimacy of my hypothesis.